The terms and conditions set out therein (together with the information and policies contained in the \"Customer Service\" pages of the website and in any other document referred to in these terms and conditions) (\"Terms and conditions\") define the terms notices applicable to your use of our website http: //, any of its subdomains and any other websites operated by us or on our behalf, any mobile application or desktop application developed by us or on our behalf (collectively the \"Websites\" and the \"Website\" as a reference to any of them) and other services provided by us (the \"Services\").

Please read these Terms and Conditions carefully, making sure you have assimilated them before using the Services. Please note that in using the Services, you agree to be bound by these Terms and Conditions. In case of non-acceptance, you will not be able to use the Services and you must immediately stop using the Website. If you continue to use the Website or place an order, this will be understood as acceptance of these Terms and Conditions

Understanding the Terms and Conditions

When certain terms or phrases are used within these Terms and Conditions, they take on a specific meaning (known as \"defined terms\"). These terms are easily identifiable, as they begin with a capital letter (even if they are not at the beginning of the sentence). In those cases in which a defined term is used, it expresses the meaning accorded to it in the section of the Terms and conditions in which it was defined (these meanings are evident in the sentence that contains the defined term, indicated in brackets and quotation marks).

When we use the words \"we\", \"us\" or \"our\", we refer to, while when we speak of \"you\", \"you\" or \"your\", we mean you, or those who use the Services. We have included a series of headings to facilitate understanding of these Terms and Conditions and to locate information easily. These Terms and Conditions are also available in English. We do not store copies of the contracts between us entered into relating to our supply of the Services or established between you and the Partners regarding the sale of the products, so we recommend printing or saving a copy of these Terms and Conditions for future reference (please note, however, that from time to time we may modify these Terms and Conditions following the introduction of new laws and regulations or modifications or enhancements of our business models or for other commercial reasons, therefore we invite you to periodically check the Website, and every time you use the Services for ordering products, to make sure you have assimilated the legal terms in force at that time).

Who we are

We are STILOTTICA SNC and we manage the website. We are a company registered in Italy. Our Services are provided to users through the Website.

The services we offer allow you to search the website and purchase our products. As part of these services, we also provide some secondary services, such as organizing the delivery of products and offering customer service, at no additional cost.

The minimum age for using the Services is 18 years.

Learn more about our liability to you for the Services

Services In the event of our failure to comply with these Terms and Conditions in the provision of the Services, we will be liable for losses or damages suffered by you if they are the foreseeable result of violation of these Terms and Conditions or of negligence on our part, but not we will be responsible for unpredictable loss or damage. Losses or damages are foreseeable when they constitute an evident consequence of our violation or if they have been contemplated by us and by you when you use the Services. We do not exclude or limit in any way our responsibility for:
• (a) death or personal injury resulting from our negligence; • (b) fraud or fraudulent misrepresentation; • (c) any other liability that cannot be limited by law.

We will endeavor to provide as accurate a description as possible of the products offered on the Website. To get more information about a product, please contact our Customer Service Representatives. The images of the products shown on the Website are for illustrative purposes only and although we try to provide accurate color reproduction, we cannot guarantee that the reproduction of the images on your computer reflects the actual color of the products.

For more details on the return, see section 10 below. As a consumer, you enjoy certain legal rights in the event of defective products or products that do not correspond to the description. Nothing in these Terms and Conditions will affect these legal rights. The products sold by the Partners are supplied exclusively for domestic and private use. guarantees that the beauty products offered on our website do not contain components that can cause risks to health, property or the environment.

7) Orders, prices and payment

The steps to be performed to place an order are explained in the \"Orders and payment\" section of our \"Purchase instructions\" page.

The moment you complete the checkout process and place the order by clicking on the \"Place order\" button on the checkout page, you confirm that you want to purchase the products. All orders are subject to availability and confirmation of the cost of the order, established by the competent Partner. After entering into the contract for products with the Partner, the Partner will have a legal obligation to provide you with goods that comply with the contract. The legal ownership of the purchased product will pass to you when accepting payment. The intrinsic risk of the product will continue to be the responsibility of (if applicable) until the product is delivered to the address indicated at the time of the order.

To order products, you must be at least 18 years old and have a valid credit or debit card (for information on acceptable payment methods, see section (c) below). The moment you place the order, you confirm the truthfulness and accuracy of all the data provided, to be at least 18 years old, to be an authorized user of the credit or debit card used to place the order and to have sufficient funds

(b) Pricing and Availability Although we endeavor to ensure that all the details, descriptions and prices shown on the Website are accurate. If we find an error in the price of the products ordered, we will promptly inform you and offer you to reconfirm the order at the correct price or to cancel it. In which case it is impossible for us to contact you, the order will be considered canceled. In case of cancellation following the payment of the products, you will receive a full refund as soon as possible.

Delivery costs are not included in the price and therefore an additional charge will be charged. Delivery costs (which include the VAT charged by us) vary according to the products ordered and the delivery location. For further explanations, see the \"Delivery information\" section on our \"Orders and shipping\" page. The shipping costs applicable to the order made will be clearly indicated during the checkout phase, before the order is concluded (and are included in the \"Total cost\" amount shown on the order summary page). For US customers, does not collect sales or durable goods tax in all states. does not collect the tax on durable goods for international purchases. If a state imposes sales tax or durable goods tax, your purchase may be subject to durable goods tax, unless specifically exempt from taxation. Many states require customers to file a tax return on sales tax / durable goods at the end of the year, indicating all taxable purchases not subject to taxation, and that they pay the taxes to be paid on such purchases.

For further explanations, contact the respective tax authorities. Please note that in the event of an item being returned, import taxes and duties will be refunded if originally included in the purchase price. If they are not included, however, it is up to you to claim the duty directly from your local customs office.
8) Delivery

The estimated delivery date of the products will be indicated in the order confirmation email. In case of failure to communicate an approximate delivery date, we will deliver the order within 30 days from the date of shipment. It will be up to us to provide delivery services and, therefore, we will endeavor to ensure that your order is delivered by the expected delivery date (if indicated), even if, in some circumstances, the delivery may be subject to delays due to events beyond our reasonable control capacity (further information can be found in section 15 below). In such cases, we will endeavor to organize the delivery of the products as soon as possible, but we cannot be held responsible for any losses resulting from these delays.

Delivery times may vary depending on the availability of the products and the delivery location. Delivery times, including same-day delivery, are only an estimate and are not guaranteed.

If no one is present at the delivery address to sign for the order, our delivery partner will leave a postcard in order to contact him to organize a new delivery.

We also invite you to read the information provided on our \"Orders and shipping\" page, as it contains important information about the order placed and its delivery.

9) International delivery

A list of the countries in which we deliver can be found on the page entitled \"Orders and shipping\". Some products are subject to restrictions for shipping to specific international destinations, so we recommend that you carefully read the information provided on that page before placing an order. If you purchase products direct to an international destination, the order may be subject to import duties and taxes applicable when the package reaches its destination. For more information on duties and taxes, see section 7 (b) (see above). You are required to comply with all applicable laws and regulations of the country for which the products are intended. We cannot be held responsible for any infringements of these laws.

10) Return policy

Refer to our Returns Policy to view more information on returns.
In case of cancellation of the order (or part of it) during the reflection period, you are required to return the product (products) within 14 days from the date of notification of the cancellation, making sure that the returned item (returned items) comply with the conditions set out in our Return Policy. In the event of termination of the contract between us entered into within the 14 day cooling off period, we will process the refund due as soon as possible. In any case, the refund will be issued within 14 days from the date of receipt of the goods.
11) Our website

The section below defines the rules applicable to your use of the Website (regardless of whether or not it is used for ordering products or simply for browsing). By using the Website, you accept these rules. Otherwise, you will not be allowed to use the Website and you will have to stop using it immediately.

(a) Access to the Website The Website is made available for free and it is up to you to comply with all the provisions necessary to access it. It is also your responsibility to ensure that all those who access the Website using your Internet connection are aware of these Terms and Conditions and adhere to them.

Access to the Website is permitted on a temporary basis and does not include any commercial use of the Website or its contents. It is not allowed to reproduce, copy and / or exploit the Website for commercial purposes without our prior written consent.

We reserve the right to discontinue or modify the Website without notice and, from time to time, we may limit accessibility to the Website in whole or in part.

We cannot be held responsible if, for any reason, the Website should be unavailable at a certain time or for a certain period. When you visit the Website and / or place an order, you communicate with us electronically and acknowledge that all agreements, notifications, notices and other communications that we provide you electronically (on our behalf or on behalf of the Partners) meet the requirement of written form required by law.

(b) Your conduct It is not allowed to use the Website in any way that causes or could cause interruption, damage and limitation of the Website or its access.

You acknowledge that you are responsible for all electronic communications and content that you send us from your computer and you are required to use the Website only for legitimate purposes.Use of the Website is not allowed for:

in any way violate any applicable local, national or international law or regulation; perform any action that is in any way illegal or fraudulent or that has any illegal or fraudulent purpose or effect to transmit, use or reuse any material that: (i) is illegal, offensive, abusive, indecent, defamatory, obscene or threatening and / or (ii) constitutes a violation of copyrights, trademarks, trust, privacy or any other right; and / or (iii) is in any way insulting to third parties, and / or (iv) questionable, and / or) consists of or contains computer viruses, political campaigns, solicitations to purchase, chain letters, Mass mailings or in any form of \"spam\" involve unnecessary harm, nuisance, inconvenience or distress to any person.

Violation of these provisions constitutes a criminal offense under the Computer Misuse Act 1990. In compliance with any applicable law or public order, we will report any such violations to the competent law enforcement agencies and disclose your identity. In the event of a violation of these Terms and Conditions and / or the terms and conditions associated with third party Products and Services, you will be obliged to fully compensate us for all costs, expenses, responsibilities, damages and losses (excluding any indirect, incidental or consequential losses), including any interest, fines and legal fees or other fees and professional fees granted or incurred or paid by us and / or any member of our Group as a result of or in connection with the infringement by you shop assistant.

We make no guarantees that all or some features of the Websites, Services or Products will work on any specific device.

(d) Links You have the right to create links to the Website, provided that it is done correctly and legally and without damaging our reputation or to your advantage (e.g., establishing the link in such a way as to suggest any form of association or endorsement by us). We reserve the right to revoke the authorization to create the link at any time and if we request the removal of a link to the Website, you are obliged to act without delay.

Where the Website contains links to other websites and resources provided by third parties, these links are made available for informational purposes only. We have no control over the contents of such sites or resources, so these links should not be construed as endorsement by us of the linked websites. We cannot be held responsible for any loss or damage resulting from their use.

(e) Our responsibility in relation to the Website We reserve the right to update or modify the Website or its contents at any time, but we have no obligation to do so. However, this means that any content on the Website may be out of date at any time. The contents of the Website are provided for general information only and are therefore not recommendations you should rely on. We make no representations whatsoever, nor do we make any warranties of any kind, expressed or implied, that the Website, or any content contained therein, is accurate, complete, updated or free from errors or omissions. To the extent that this is permitted by law, we exclude any conditions, warranties, declarations or other terms that may apply to the Website or its contents, whether expressed or implied.

To the maximum extent permitted by applicable law, we will not be liable to you or to other users for any loss or damage, whether by contract, wrong (including negligence), violation of legal obligations or otherwise, arising from or in connection with: (I) the use or impossibility of using the Website; or (ii) the use of or dependence on any content displayed on the Website.

Please note that we provide the Website for domestic and private use only and, as such, we have no responsibility towards you for any loss of profit, commercial loss, business interruption or loss of commercial opportunity.

We will not be held responsible for any loss or damage caused by a virus, Distributed Denial-of-Service attacks or other technologically harmful material that could infect your computer equipment, your computer programs, your data or other material you own due to the use of the Website or the download of content present on it, or on any website linked to it. We do not exclude or limit in any way our liability for: 1. death or personal injury resulting from our negligence; 2. fraud or fraudulent misrepresentation; and 3. any other liability that cannot be limited by law. Different limitations and exclusions of liability will apply to the liability arising from our provision of the Services (as indicated in section 4).

12) Privacy policy

We only use your personal data in accordance with our Privacy Policy. We invite you to read it carefully, as it includes important information relating to the collection and use of your data. By using the Website, you consent to the use of your data as described in our Privacy Policy and you ensure that all the data you provide is accurate.

13) Intellectual property, software and content

We are the owners or licensees of all the intellectual property rights of the Website and its content (such as text, graphics, logos, button icons, images, sound clips, digital downloads, data and software compilations, including presentation and compilation of the same) (\"Content\"). The rights on the Website and the Content are protected by international copyright laws, as well as other applicable national copyright, copyright and database rights laws. All these rights are reserved. It is not allowed to systematically extract and / or reuse parts of the Website or the Content.

In particular, it is not allowed to use data mining, robots or similar acquisition or extraction devices to extract (one or more times) for reuse any substantial part of the Website. You will not even be able to create and / or publish your own database which reproduces substantial parts of the Website (e.g. prices and product lists) without our express written consent.

Unless expressly stated otherwise, all persons (including their names and images), registered trademarks of third parties and images of third party products, services and / or places on the Website are in no way associated, related or affiliated to us. All registered trademarks / names on the Website belong to their respective owners.

Other important information

Disclaimer - Each section and paragraph of these Terms and Conditions must be considered separately. If any court or competent authority decides that one of them is illegal or unenforceable, the remaining sections and paragraphs will remain fully valid and effective.

Waiver - In the event of a violation of these Terms and Conditions by you to which we do not respond with any action or delayed action, this does not mean that we waive our rights and we will still be granted the right to use our rights and remedies. . If we decide to renounce a violation committed by you, we will only do so in writing (corroborated by the signature of one of our managers), but this will not mean that we will automatically renounce any subsequent violation on your part.

Entire Agreement - These Terms and Conditions constitute the entire agreement between us and you and replace any previous agreement between us.

Events out of our control - We will not take any responsibility for any delays or failure to fulfill our obligations towards you if this delay or default is due to events beyond our control. By 'event beyond our control' we mean any act or circumstance beyond our reasonable control capacity, such as causes of force majeure, wars, acts of terrorism, embargoes, riots, strikes, lockouts, union disputes, fires, floods, earthquakes or other natural disasters, breakages, bad weather, interruption of transport, acts of government or failure of public or private telecommunications or transport networks. If such an event occurs that affects the fulfillment of our obligations: (i) we will contact you within a reasonably short time to notify you; and (ii) the fulfillment of our obligations towards you is considered suspended for the duration of the event. If the event affects the delivery of the products, we will contact you to organize a new delivery date at the end of the eventComplaints - We are committed to implementing a complaints handling procedure that we will use to try to resolve disputes when they arise, so we invite you to contact us with any complaints or comments. For information on how to contact us, we urge you to consult the \"Contact Us\" page.

17) Applicable law and competent jurisdiction

Any question relating to the order, the use of the Websites or these Terms and Conditions is governed by Italian law and the mandatory provisions in force provided for by Italian law.
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